FIREWORKS WILL NOT BE SUPPLIED TO ANYONE UNDER THE AGE OF 18 YEARS. IT IS A CRIMINAL OFFENCE FOR ANYONE UNDER THE AGE OF 18 TO BE IN POSSESSION OF FIREWORKS IN A PUBLIC PLACE. IF IN DOUBT WE WILL ALSO ASK FOR IDENTIFICATION ON ANY ORDERS.

ALL OUR FIREWORKS COMPLY WITH BRITISH SAFETY STANDARDS (BS7114: Part 2: 1988).

About Us
Fireworks Arcade is completely dedicated to your total satisfaction. If you have any suggestions or comments please do not hesitate to email us at sales@fireworksarcade.com

Disclaimer
Before using our website, please read the terms set out below. By Using this website you agree to be bound by the terms of use. We reserve the right to review and revise the terms from time to time, without prior notice. By using this site you are automatically bound by any such changes. If you find the terms to be unacceptable you must immediately terminate your use of this website.

Substitutes
We reserve the right to make substitutes. Any substitutes will be equal to or greater value than the fireworks replaced.

Typographical errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse any orders listed at the incorrect price.

Pricing
Despite our best efforts there may be errors in pricing within our online store. In the event that a price is higher we will be obliged to cancel the whole order.

Currency Fluctuations
Despite our best efforts we are exposed to currency fluctuations. All our prices are displayed in US Dollars, but are charged in GBP (British Pounds Sterling). As a result, we are subject to currency movements from the date of a customer's orders to the date a customer's card is charged. The rate used to calculate the total cost of an order is derived from www.xe.com (to 3 decimal places) and is taken on the day the customer's card is charged. From the www.xe.com rate (the mid-rate), the rate used to calculate the GBP amount charged, is adjusted by +/- 0.15c accordingly.

Delivery
You must make sure you are available to take delivery or the carriers will charge an additional delivery charge for re-delivery which we will debit from your card. Please make sure there will be someone at the delivery address to avoid the extra charge for re-delivery.

Handling Complaints
All complaints should be sent by email to enquiries@fireworksarcade.com. All complaints will be acknowledged within 5 working days of receipt. We will endeavour to resolve all complaints within a two week period. The consumer will be informed throughout the process.

Statutory Rights
Nothing contained within our Terms and Conditions in any way affects, excludes or limits your statutory rights.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Reaching Us
If you need to reach us, please email us on sales@fireworksarcade.com, alternatively, you can call for us on 020 8361 1943 or 07930 863 282.